My friends at Epoch Integration up in Canada have been busy working on software that helps administrators manage BlackBerry Enterprise Server installations. The press release for their latest version reads as follows:
NeedTEXT Monitor is a network management solution specifically designed to monitor BlackBerry Enterprise Server v2.2 and higher and BlackBerry Wireless Handhelds within enterprise organizations. The product has been adopted by many companies, such as BASF, Albertsons and Hyatt Hotels, looking to maximize the availability of their BlackBerry service to handheld users. By providing automated, 24/7 monitoring, NeedTEXT Monitor proactively identifies system issues or events that could cause an interruption in BlackBerry service and sends detailed alerts to system administration staff. The software also gathers key performance metrics for the BlackBerry Enterprise Server and BlackBerry users, enabling reports and charts for use in everyday management of the BlackBerry deployment within the organization. For example, administrators can report on message activity across all of their BlackBerry Enterprise Servers simultaneously and use the resulting data for load balancing and capacity planning initiatives.
November 16, 2005 in News, Software by ajohnson